Vacancy – Assistive Technology Technician (IT Technician)

access: technology is an assistive technology consultancy service, based in Ripon, North Yorkshire. We support children and adults with disabilities to become more independent through the use of technology, intervention and training.

We are recruiting for an Assistive Technology Technician to provide IT technical support for our clients in their homes and schools and to support our Assistive Technology Consultant team. 

Benefits / Rewards

  • £23,000 per annum salary
  • Full autonomy over calendar, including agile working
  • 45p per mile fuel allowance for all client facing work (uncapped)
  • 5 weeks holiday plus bank holidays, increases a day for each year of service
  • A day off on your birthday!
  • Salary review every 12 months
  • Exciting CPD opportunities from third party providers
  • Staff social events
  • Season pass for Newby Hall and Gardens for you and guests

Duties & Responsibilities

As an Assistive Technology Technician at access: technology you will be required to:

  • Work 35 hours per week.
  • Have access to your own vehicle and travel extensively to meet the requirements of our client caseload.
  • Work from our Newby Hall office in Ripon as a base.
  • Support our Consultants with their caseloads by:
    • Providing technology and equipment to specification for clients
    • Setting up equipment and devices prior to delivery
    • Providing troubleshooting support, remotely or face to face
    • Compiling short formal written reports
    • Ordering equipment
    • Arranging and managing repairs of equipment 
    • Managing subscriptions for clients
    • Engaging in project based research and development 
    • Providing administrative support 
    • Contributing to gaming assessments and intervention
    • Assisting with developing and delivering training 

Our Ideal Person

  • Can demonstrate relevant IT skills and technical aptitude, including set up of equipment, installation of software, troubleshooting and occasional repair (soldering a bonus)
  • Has experience of working with children or adults with learning difficulties or disabilities
  • Has experience of working in an educational setting
  • Has excellent verbal and written communication skills
  • Is caring and confident – a real ‘people person’
  • Is a keen gamer, can build custom PCs and keeps up to date with all the latest things in technology
  • Has ability to self organise
  • Is able to meet the criteria to obtain enhanced DBS
  • Has a clean driving licence and their own vehicle

Provision

In order to ensure that you are equipped to carry out your role to the highest standard, with autonomy over your work, we will provide you with:

  • High-end Windows Laptop (touchscreen, i5, SSD)
  • Apple iPad + case (9.7”)
  • Android Phone + case + car mount & charger
  • USB stick (USB3 32GB)
  • Printer + ink + paper @ home (wireless all in one)
  • Assessment software and hardware (eyegaze camera, Grid 3, Clicker 8, Splash, joystick, adaptive keyboards etc)
  • Full Google Workspace account – email, docs, storage, calendar
  • Stationery and tools – pens, tool kit, cable ties, velcro, storage bag
  • Business cards + ID Badge
  • Credit cards for business & client purchases up to £200 without Director authorisation
  • Debit card for making client equipment orders where funds have been made available up to £10,000

Person Specification:

  Desirable Essential
Access to own vehicle  
Full, clean driving license  
Excellent written and verbal communication skills  
Able to meet criteria to obtain enhanced DBS   
Excellent IT skills and technical aptitude   
Experience of database management  
Interest and understanding of current gaming technology across a range of platforms  
Experience of custom PC building  
Experience of working with children  
Experience of working with children and/or adults with learning difficulties and disabilities  
Excellent organisational skills   
Self Motivated  
Experience of working within an education setting  
Experience of working with children/adults with communication difficulties  
Knowledge and understanding of current available Assistive Technologies  
Experience of supporting users of Assistive Technologies  
Makaton trained  
Experience of setting up IT equipment, installing software, connecting devices to the internet, troubleshooting  
Experience of working with families  
Experience of working as part of a multi-disciplinary team, preferably alongside health professionals  
Experience of managing own diary/time  
Experience or understanding of how medico-legal cases operate  
Knowledge and understanding of EHCPs  
Experience in a supportive role  

We recognise that this is a very specialised role and therefore if you have the aptitude, full training will be provided.

To apply, please email a CV and covering letter demonstrating how you meet our criteria to domore@accesstechnology.co.uk

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