Vacancy – Assistive Technology Technician

Spring 2022

access: technology is an assistive technology consultancy service, based in Ripon, North Yorkshire. We support children and adults with disabilities to become more independent through the use of assessment, provision of technology, intervention and training. 

We are recruiting for an Assistive Technology Technician to provide support for our excellent Assistive Technology Consultant team.

Benefits / Rewards

  • £23,000 per annum salary
  • Full autonomy over calendar, including agile working
  • 45p per mile fuel allowance for all client facing work (uncapped)
  • Statutory 28 days holiday, increases a day for each year of service
  • A day off on your birthday!
  • Salary review every 12 months
  • Exciting CPD opportunities from third party providers
  • Staff social events
  • Season pass for Newby Hall and Gardens for you and guests
  • You can bring your dog to the office

We work with clients in both their home and school environments to provide technology solutions, advice and guidance that will support and enable communication, entertainment, learning and independence.  

The majority of the clients we work with have a disability as a result of clinical negligence or an injury sustained as a result of an accident. This means that in most cases, we are appointed alongside a team of professionals from other disciplines under the instruction of a solicitor. 

At access: technology we feel it is of utmost importance to ensure that we work alongside and build good working relationships with members of our client’s multidisciplinary team.  In addition to parents and carers  this may include case managers, solicitors, teachers, learning support staff, physiotherapists, occupational therapists, speech and language therapists, neuropsychologists and education consultants. 

Company Aims

To provide a high quality assistive technology service that maintains an outstanding reputation for being:

  • Professional
  • Far-reaching
  • Personalised
  • Responsive
  • Client-centred 
  • Up to date with the latest advances in AT practice and developments
  • Inclusive

We want philanthropy to be a driving force behind the work we do at access: technology.  With this in mind we seek to:

  • Develop resources and guidance to share publicly, free of charge
  • Attend and speak at conferences and training events
  • Research and undertake projects with philanthropic aims e.g. benefiting disabled clients who have not been awarded financial settlements

Duties & Responsibilities

As an Assistive Technology Technician at access: technology you will be required to:

  • Work 35 hours per week
  • Have access to own vehicle and travel extensively to meet the requirements of our client caseload
  • Work from our Newby Hall office in Ripon as a base.
  • Support our Consultants with their caseloads by:
    • Providing technology and equipment specification for clients
    • Setting up equipment and devices prior to delivery
    • Providing troubleshooting support, remotely or face to face
    • Compiling short formal written reports
    • Ordering equipment
    • Arranging and managing repairs of equipment 
    • Managing subscriptions for clients
    • Engaging in project based research and development 
    • Providing administrative support 
    • Contributing to gaming assessments and intervention
  • Engage with a programme of continuous professional development in order to keep up to date with assistive technology developments, sharing best practices with colleagues
  • Take part in developing and delivering training, as appropriate, on specific equipment, software, assistive technology and disability awareness 
  • Assist in promoting the work of the company, including developing and maintaining relationships with members of the public, potential stakeholders and supporting services by attending local networking events, writing blog posts, and undertaking philanthropic projects
  • Log all hours worked and update intervention notes on online system
  • Keep shared calendar up to date
  • Liaise closely with other staff members at access: technology, attending regular face to face meetings 
  • Complete any other reasonable duties that may be allocated from time to time commensurate with the grading of the post

Provision

In order to ensure that you are equipped to carry out your role to the highest standard, with autonomy over your work, we will provide you with:

  • High-end Windows Laptop (touchscreen, i5, SSD)
  • Apple iPad + case (9.7”)
  • Android Phone + case + car mount & charger
  • USB stick (USB3 32GB)
  • Printer + ink + paper @ home (wireless all in one)
  • Assessment software and hardware (eyegaze camera, Grid 3, Clicker 8, Splash, joystick, adaptive keyboards etc)
  • Full Google Workspace account – email, docs, storage, calendar
  • Stationery and tools – pens, tool kit, cable ties, velcro, storage bag
  • Business cards + ID Badge
  • Credit cards for business & client purchases up to £200 without Director authorisation
  • Debit card for making client equipment orders where funds have been made available up to £10,000

Person Specification:

DesirableEssential
Access to own vehicle
Full, clean driving license
Excellent written and verbal communication skills
Able to meet criteria to obtain enhanced DBS 
Excellent IT skills and technical aptitude 
Experience of database management
Interest and understanding of current gaming technology across a range of platforms
Experience of custom PC building
Experience of working with children
Experience of working with children and/or adults with learning difficulties and disabilities
Excellent organisational skills 
Self Motivated
Experience of working within an education setting
Experience of working with children/adults with communication difficulties
Knowledge and understanding of current available Assistive Technologies
Experience of supporting users of Assistive Technologies
Makaton trained
Experience of setting up IT equipment, installing software, connecting devices to the internet, troubleshooting
Experience of working with families
Experience of working as part of a multi-disciplinary team, preferably alongside health professionals
Experience of managing own diary/time
Experience or understanding of how medico-legal cases operate
Knowledge and understanding of EHCPs
Experience in a supportive role

To apply, please complete the online application form 

Please feel free to get in contact for more information by emailing domore@accesstechnology.co.uk

The deadline for this role is Monday 24th January at 9am.
Interviews will be held on Friday 28th January.

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